Cookie Policy

1. What Are Cookies

Cookies and similar technologies (including local storage) are small files stored on your device when you visit our website. They help us provide a secure and functional experience.

2. Cookie Categories

• Strictly necessary: Authentication tokens, security, session integrity, live AI support chat (including guest session identification), and your consent record. These cannot be disabled without breaking core features.
• Functional (optional): Language preference, cached catalog data for faster loading, and PWA offline shell.
• Analytics (optional): Reserved for privacy-friendly usage measurement. We do not use third-party advertising trackers.
• Marketing (optional): Referral and campaign attribution when you arrive via a partner link.

3. Managing Your Choices

Use the cookie banner on your first visit or click Cookie settings in the site footer at any time to accept, reject optional cookies, or customize categories.

Live support chat is always available as a strictly necessary service. If you disable functional cookies, saved language preferences and cached catalog speed-ups will not be available until you enable them again.

4. Browser Controls

You can also control cookies through your browser settings. Disabling essential cookies may prevent you from signing in or using SMSTwins.